Cold Weather Rule

Minnesota’s Cold Weather Rule (Statute 216B.097) states that a cooperative electric association must not disconnect and must reconnect the utility service of a residential customer during the period of October 1 and April 30, if the disconnection affects the primary heat source for the residential unit and all of the following conditions are met:

  1. The household income of the customer is at or below 50 percent of the state median household income. A cooperative electric association utility may i) verify income on forms it provides or ii) obtain verification of income from the local energy assistance provider. A customer is deemed to meet income requirements of this clause if the customer receives any form of public assistance, including energy assistance, that uses an income eligibility threshold set at or below 50 percent of the state median household income.
  2. A customer enters into and makes reasonably timely payments under a payment agreement that considers the financial resources of the household.
  3. A customer receives referrals to energy assistance, 恒温, conservation, or other programs likely to reduce the customer’s energy bills.

Members who qualify for protection under the Cold Weather Rule can complete and submit the Connexus Energy Inability to Pay Application for Utility Shutoff Protection or can apply with the appropriate energy assistance agency. For more information, including an online application, the MN Department of Commerce website can be found here.


For more information about our Cold Weather Rule Guidelines, call Member Services at 763.323.2650 or view our Cold Weather Rule Frequently Asked Questions.


Financial Assistance Agencies

Anoka County

Anoka County Community Action Energy Assistance Program
763.783.4747

http://www.accap.org
Accap@acaap.org


Anoka County Economic Assistance
763.422.7200

Salvation Army HeatShare Program
800.842.7279

Chisago County

Lakes & Pines Community Action Council Inc.
320.679.1800
1.800.832.6082

http://www.lakesandpines.org
lap@lakesandpines.org

Chisago County Health & Human Services
651.213.5600

Salvation Army HeatShare Program
800.842.7279

Hennepin County

Community Action Partnership of Suburban Hennepin
952.933.9639

http://caphennepin.org

Hennepin County Human Services
612.596.1300

Salvation Army HeatShare Program
800.842.7279

Isanti County

Lakes & Pines Community Action Council Inc.
320.679.1800
1.800.832.6082

Isanti County Family Services
763.689.1711

Salvation Army HeatShare Program
800.842.7279

Mille Lacs County

Lakes & Pines Community Action Council Inc.
320.679.1800
800.832.6082
Mille Lacs County Community & Veteran Services
320.983.8208
Salvation Army HeatShare Program
800.842.7279

Ramsey County

Community Action Partnership of Ramsey & Washington Counties
651.645.6470

http://caprw.org

Ramsey County Human Services
651.266.4444

Salvation Army HeatShare Program
800.842.7279

Sherburne County

Tri-County Action Program
320.251.1612

http://tricap.org
general@tricap.org

Sherburne County Social Services
763.765.4000

Salvation Army HeatShare Program
800.842.7279

Washington County

Community Action Partnership of Ramsey & Washington Counties
651.645.6470

Washington County Community Services
651.430.6566

Salvation Army HeatShare Program
800.842.7279